Terms and Conditions

Last Edit: 9 November 2026

These terms cover your use of the ABP Cares website, abpcares.com, including our careers portal at abpcares.com/careers. By using the website, you agree to them. Our privacy policy explains how we look after your information.

Who we are

This website is run by ABP Cares Limited, 27B Hanover Road, London N15 4DL. You can contact us at info@abpcares.com, or about your careers account at careers@abpcares.com.

Using our website

The information on our website is general information about our services. For advice about your own care or health, please speak to us or to a health professional.
We work to keep the website accurate, up to date and available. From time to time we may update it or take it offline for maintenance.
The words, images and design of this website belong to ABP Cares or the people who license them to us. You’re welcome to view, print and share pages for personal use.
Please use the website lawfully. This means using only your own account, leaving the security of the website and other people’s accounts alone, and sending us only files and messages that are safe and genuine.
Links to other websites are there to help you. Those websites have their own terms and privacy policies.

Your careers account

When you create an account, you agree to these terms and confirm you’ve read our privacy notice for candidates and staff. We record the date and the version of each.

Free to use. Your account and every application you make are free.
One account per person. Your account is for you, in your own name, with an email address and phone number you use.
Accurate information. Please make sure everything you tell us is true, complete and up to date, and let us know if anything changes. Your application includes a signed declaration, which explains what happens if information turns out to be false or misleading.
Keep your account safe. Keep your password and the codes we email you private. If you think someone else has used your account, change your password and email careers@abpcares.com straight away.
Your documents. Upload only genuine documents that belong to you. You keep ownership of them, and you allow us to store, check and copy them for your application and, if you join us, your staff record. Every file is checked and rebuilt as a clean copy for safety.
Your application. We consider every application individually and carefully. Creating an account or sending an application starts that process, and a job offer depends on interview and the pre-employment checks the law requires.
If you join us. Your account becomes the place to complete your onboarding and sign your contract. Your employment itself is covered by your contract of employment.

Suspending or closing an account

We may suspend or close an account that breaks these terms, contains false information, or is used in a way that could harm our service, the people we support or other users. Where we can, we’ll tell you why and give you the chance to put things right.

You can download your information from your account page at any time, and delete your account there while your applications are in progress. Deleting your account removes your applications and documents. Once you have an offer or work with us, email careers@abpcares.com and we’ll help with your information. Staff records are kept as our privacy policy describes.

Our responsibility to you

We take reasonable care in running this website and your account. We’re responsible for loss you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care. Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn’t allow us to limit.

Changes to these terms

When we update these terms, we change the date at the top. We’ll tell people with a careers account about anything important.

The law that applies

These terms are governed by the law of England and Wales, and the courts of England and Wales can deal with any dispute.

Contact us

Email: info@abpcares.com
Careers accounts: careers@abpcares.com
Address: 27B Hanover Road, London N15 4DL